How to place an order on ZENGGI?

  • Select item, size and color in our online shop and click add to shoppingbag.
  • If you want to order more items, click on continue shopping. If you’re finished shopping? Click on checkout.
  • Log into (or create) your personal ZENGGI account.
  • Check if your personal details are still up-to-date and change if necessary.
  • Check your address details too. If you want your order delivered to another address, please add it before confirming your order.
  • Check all the items you wish to order are in your Suitcase.
  • Pick a method of payment and if requested, fill in your banking details.
  • Within a few seconds you will receive an order conformation in your mailbox.

 

More questions about placing an order? Contact our customer service.

Customer Service

Is your question not listed here? Contact our customer service:

t. +31 (0) 316 820 971

customerservice@zenggi.com

Can I change or cancel my order?

Orders received before 4PM will be sent the same day. Before that time, please give us a call and we will do our best to adjust your order or cancel it completely. If your order is already on its way, you can exchange or return the item(s) within 14 days.

Do I have to spend a minimum amount?

No, there isn’t. You can easily order whatever you wish, without any minimum order amount.

Can I see the status of my order somewhere?

ZENGGI makes sure you’re informed on the whereabouts of your order by sending you emails when the order is received, accepted, on its way etc.  You can also open your personal account to find out the current status of the order. 

Can I order ZENGGI items from any country worldwide?

Items can be ordered from and delivered to EU and non-EU destinations. Your personal account provides the option to add another address for delivery (abroad). In case your country is not listed, just contact us via phone or email.  

Want more inspiration? Check our blog and subscribe to our newsletter. 

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