Pay

Zenggi.com offers the following payment methods:

Credit card (Visa, MasterCard and American Express). Zenggi.com stores and processes your personal and credit card information via a secured procedure. The credit card company and Zenggi.com take care of a safe completion of your payment. Additionally, we will confirm that the billing address you provide matches the address on file with your credit card company.

iDEAL. We can only offer this payment method to our customers in the Netherlands, as it is a payment method that only exists in the Netherlands. For further information about payments via iDEAL: www.ideal.nl.

PayPal. PayPal is a fast, safe way to pay and get paid online. The service allows members to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts or credit cards. For further information about payments via PayPal: www.paypal.com.

Bancontact/Mister Cash. We can only offer this payment method to our customers in Belgium, as it is a payment method that only exists in Belgium. Bancontact/Mister Cash allows residents of Belgium that have a bank account in Belgium to make online purchases in a familiar, secure and simple way. The system links you directly to your online banking application when you buy online. If you already have online banking, you can start using Bancontact/Mister Cash right away, without any further formalities.

AfterPay. AfterPay runs a full post-payment process for Zenggi.com by sending you an invoice by e-mail approximately 8 days after you placed your order. This invoice can be paid via webbanking or a giro payment slip. When using AfterPay for the first time you can place an order up to €400. AfterPay allows returning customers to place orders up to €550.

In approval of your request to pay via AfterPay, AfterPay will perform an online data check. AfterPay has a strict privacy policy as stated in its privacy statement. In the unlikely event of a digital invoice payment request not being authorized one can always purchase the product(s) by using another payment method.

AfterPay can only accept post-payment requests for customers living in the Netherlands who place an order with a shipping address within the Netherlands.

Would you like more information? See the frequently asked questions under 'Pay' (at the left side of this page) or the consumer section of the official AfterPay website.

Please note: At returns within the Netherlands the shipping costs paid are equal to the costs paid to return the parcel (which are being paid by Zenggi). Therefore we will give you a refund of the amount paid for the product(s), excluding the shipping costs.

Yes. We can guarantee a safe and secure payment, because all payments made to Zenggi.com are handled by the highly reputable Ogone. Ogone is one of the largest European service providers for online payments. All details are submitted through a secure connection (SSL - Secure Sockets Layer) to keep them strictly confidential. Zenggi.com cannot retrieve any part of your payment information. Your payment is guaranteed safe. For more information, please visit www.ogone.nl.

The VAT at 19% is included in the product prices of the products shown on the website. The  VAT will be calculated and shown as part of the final invoice before you authorize payment. If a destination outside the European Union is selected, product prices displayed are exclusive of all taxes and duties. Any and all customs duties and/or local taxes shall be for the account of the customer. They are not included in the price.

A store credit/discount code is a code you can fill in in the field ‘Store credit/Discount code’ in your shopping bag. Click subsequently on the ‘Add’ button. Automatically the value of the store credit will be deducted from the amount of your order.

Store credit: If you would like to return an item, you can opt for store credit worth the value of your purchase. This way it’s easy to order something the next time you visit our website – without having to pay again by card. The store credits you have can be seen in your account under ‘Store credits’.

Discount code: Sometimes, during promotions, we communicate a discount code through our website or Style News. The discount codes are not visible in your account. 

Simply exchange the articles according to our Returns & Exchanges policy. You can just pay the original invoice via e-mail since the initial purchase price will not change.

In case you want to return a part of your order to Zenggi.com, you must pay the total amount of the articles you would like to keep and the initial shipping costs via a manual transfer (webbanking or giro payment slip) to AfterPay (for account details see the digital invoice) stating the AfterPay reference of your order. AfterPay will not send you a new digital invoice after returning any goods.

Would you like more information? See the other questions regarding AfterPay on our site or the consumer section of the official AfterPay website.

Please note: At returns within the Netherlands the shipping costs paid are equal to the costs paid to return the parcel (which are being paid by Zenggi). Therefore we will give you a refund of the amount paid for the product(s), excluding the shipping costs.

You can send the parcel back to our warehouse (according to our Returns & Exchanges policy) and only have to pay the shipping costs that are stated at the digital invoice. You do not have to pay the rest of the digital invoice.

Would you like more information? See the other questions regarding AfterPay on our site or the consumer section of the official AfterPay website.

Please note: At returns within the Netherlands the shipping costs paid are equal to the costs paid to return the parcel (which are being paid by Zenggi). Therefore we will give you a refund of the amount paid for the product(s), excluding the shipping costs.